Terms and Conditions

Effective Date: May 10, 2026

Welcome to Himalayan Salt Brick. These Terms and Conditions (“Terms”) govern your use of https://himalayansaltbrick.us, including browsing the website, purchasing products, creating an account, contacting us, and using any related services.

By using this website or placing an order, you agree to these Terms. If you do not agree, please do not use the website.

  1. Company Information

This website is operated by Himalayan Salt Brick (“we,” “our,” or “us”).

Website: https://himalayansaltbrick.us
Email: support@himalayansaltbrick.us
Phone: 770 769 5423
Business Address: 28 Warsaw Rd APT 4 Dry Ridge, KY 41035

  1. Products

We sell Himalayan salt products, including but not limited to salt bricks, salt tiles, cooking plates, salt lamps, salt lick products, salt adhesive, salt glassware, detox products, wholesale packs, and related accessories.

Because Himalayan salt is a natural material, each product may vary in color, tone, pattern, texture, crystal structure, size, and weight. Product images are provided for general representation. Natural variation does not make a product defective.

  1. Product Information and Availability

We try to display accurate product names, descriptions, images, dimensions, pack sizes, prices, availability, and shipping information. However, we do not guarantee that all website content is error-free, complete, or current.

We may correct errors, update product information, change prices, revise availability, or cancel an order affected by an error at any time.

Some products may be available in limited quantities, bulk packs, wholesale packs, or variable pack sizes. Availability may change without notice.

  1. Orders

When you place an order, you agree that:

  • You are authorized to use the payment method provided.
  • Your billing, shipping, and contact information is accurate.
  • You are purchasing products for lawful purposes.
  • You will inspect your order after delivery.
  • You understand that heavy, bulk, pallet, or freight orders may require additional handling or delivery coordination.

After an order is placed, you may receive an order confirmation email. This email confirms that we received your order; it does not guarantee acceptance of the order. We reserve the right to accept, reject, cancel, or limit any order.

  1. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated.

We may accept payments through secure third-party payment processors such as Square, Stripe, credit/debit cards, Cash App Pay, Google Pay, or other available methods at checkout.

We do not store your full credit card number on our website. Payment processing is handled by third-party payment providers according to their own terms, privacy policies, and security standards.

You are responsible for all charges associated with your order, including product price, shipping, handling, taxes, duties, customs fees, and any other applicable charges.

  1. Taxes

Taxes may be calculated at checkout where applicable. If tax rates are not charged at checkout, you may still be responsible for any applicable use tax, import tax, customs duty, or other government charge required by your jurisdiction.

  1. Shipping and Delivery

Shipping options, costs, and delivery estimates are shown at checkout where available.

We may ship through carriers such as USPS, UPS, FedEx, freight carriers, or other logistics providers. Heavy, wholesale, pallet, or bulk orders may require special shipping arrangements.

Delivery times are estimates only and are not guaranteed unless expressly stated. Delays may occur due to weather, carrier delays, address issues, customs, freight scheduling, product availability, or other circumstances outside our control.

Customers are responsible for providing a complete and accurate shipping address. If an order is delayed, returned, or lost because of an incorrect address, the customer may be responsible for additional shipping or reshipping charges.

  1. Heavy, Bulk, and Freight Orders

Some products are heavy and may require bulk shipping, pallet shipping, freight delivery, liftgate service, commercial receiving, or scheduled delivery.

For freight or truck delivery orders:

  • You may be required to provide a valid phone number.
  • You may need to be present or arrange someone to receive the shipment.
  • You should inspect the shipment before signing delivery paperwork.
  • Visible damage should be noted on the delivery receipt.
  • Photos of damaged packaging or products may be required.
  • Additional services, missed delivery fees, storage fees, redelivery fees, or address correction fees may be charged to the customer if caused by inaccurate information or missed delivery appointments.
  1. Order Changes and Cancellations

Please contact us as soon as possible if you need to change or cancel an order.

We cannot guarantee changes or cancellations after an order has been processed, packed, shipped, or assigned to a carrier. Custom, bulk, wholesale, special-order, or freight orders may not be cancellable once processing has begun.

  1. Returns, Refunds, and Damaged Items

Returns, refunds, damaged shipments, missing items, and exchanges are governed by our Shipping & Refund Policy, which is incorporated into these Terms by reference.

Please review the policy here:

Privacy Policy

In general, customers should inspect products promptly after delivery and contact us quickly if an item is damaged, defective, missing, or incorrect.

We may require photos, order number, packaging images, shipping label images, and other details to evaluate claims.

  1. Non-Returnable Items

Certain items may be non-returnable, including:

  • Used products
  • Installed salt bricks or tiles
  • Opened or used cooking products
  • Custom orders
  • Special orders
  • Bulk or wholesale orders, unless otherwise approved
  • Clearance or final-sale items
  • Products damaged after delivery due to improper handling, installation, storage, moisture exposure, heat exposure, or misuse
  1. Product Use and Installation

Our products must be used, handled, stored, and installed properly.

Himalayan salt products may be sensitive to moisture, humidity, impact, improper cleaning, and improper installation. Customers are responsible for reviewing product instructions, using suitable installation materials, and hiring qualified professionals where appropriate.

For salt walls, salt rooms, spas, saunas, kitchens, commercial installations, or electrical lighting applications, consult qualified contractors, electricians, designers, or installers as needed.

We are not responsible for damage, injury, loss, or failed installations caused by improper installation, storage, maintenance, humidity, misuse, or failure to follow instructions.

  1. Health and Wellness Disclaimer

Our products are sold as decor, building, cooking, wellness, and lifestyle products. Any wellness-related descriptions are general in nature and are not medical advice.

We do not claim that Himalayan salt products diagnose, treat, cure, prevent, or relieve any disease or medical condition. Statements about relaxation, atmosphere, ambiance, or wellness use are not a substitute for professional medical advice.

Always consult a qualified healthcare professional for medical concerns.

  1. Cooking Product Disclaimer

Salt cooking plates, slabs, and blocks should be used with care. Follow proper heating, cooling, cleaning, and food-safety practices.

Improper heating, rapid temperature changes, moisture exposure, or misuse may cause cracking, breakage, burns, or other hazards. Customers assume responsibility for safe use.

  1. Accounts

If account registration is available, you are responsible for maintaining the confidentiality of your login details and for all activity under your account.

You agree to provide accurate account information and notify us if you suspect unauthorized account access.

We may suspend or terminate accounts that violate these Terms, misuse the website, attempt fraud, or interfere with website operations.

  1. Website Use

You agree not to:

  • Use the website for unlawful purposes
  • Interfere with website security or functionality
  • Attempt unauthorized access to systems or accounts
  • Upload malicious code
  • Scrape or copy website content without permission
  • Misrepresent your identity
  • Submit false orders, fraudulent payment information, or chargeback abuse
  • Use the website in a way that harms our business, customers, or service providers
  1. Intellectual Property

All website content, including text, product descriptions, graphics, images, logos, layout, design, icons, and branding, is owned by us or licensed to us unless otherwise stated.

You may not copy, reproduce, distribute, modify, sell, or exploit website content without written permission.

  1. Reviews, Comments, and User Content

If you submit reviews, comments, photos, messages, or other content, you grant us permission to use, display, reproduce, and share that content for website, marketing, customer support, and business purposes.

You agree that submitted content must be truthful, lawful, and not misleading, abusive, defamatory, infringing, or harmful.

We may remove or refuse content at our discretion.

  1. Third-Party Links and Services

Our website may contain links to third-party websites or services, including payment processors, shipping carriers, social media platforms, analytics services, or plugins.

We are not responsible for third-party websites, services, policies, content, or practices.

  1. Promotions, Discounts, and Coupons

Promotions, coupon codes, sales, free shipping offers, or discounts may be subject to additional terms, expiration dates, product exclusions, minimum order amounts, or quantity limits.

We may modify or cancel promotions at any time.

Coupons cannot be applied retroactively unless we choose otherwise.

  1. Wholesale and Bulk Orders

Wholesale, contractor, commercial, and bulk orders may be subject to separate pricing, payment terms, shipping arrangements, lead times, cancellation terms, and return restrictions.

We reserve the right to approve, reject, or modify wholesale orders based on product availability, shipping feasibility, payment verification, or business requirements.

  1. Limitation of Liability

To the fullest extent permitted by law, Himalayan Salt Brick and its owners, employees, contractors, suppliers, and service providers will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, including lost profits, lost revenue, lost business, loss of data, installation losses, project delays, or property damage arising from your use of the website or products.

Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim.

Some jurisdictions do not allow certain limitations, so some limitations may not apply to you.

  1. Disclaimer of Warranties

The website and products are provided on an “as is” and “as available” basis, except as expressly stated in writing.

We do not guarantee that the website will be uninterrupted, secure, error-free, or always available.

We disclaim all warranties to the fullest extent permitted by law, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

  1. Indemnification

You agree to defend, indemnify, and hold harmless Himalayan Salt Brick and its owners, employees, contractors, suppliers, and service providers from claims, damages, losses, liabilities, costs, and expenses arising from:

  • Your use of the website
  • Your violation of these Terms
  • Your misuse of products
  • Improper installation or handling
  • Your violation of law
  • Your infringement of third-party rights
  • Fraudulent, abusive, or unauthorized activity
  1. Governing Law

These Terms are governed by the laws of the State of [insert state], United States, without regard to conflict-of-law principles.

Any dispute will be handled in the courts located in [insert county/state], unless applicable law requires otherwise.

  1. Changes to These Terms

We may update these Terms at any time. The updated version will be posted on this page with a new effective date.

Your continued use of the website after updates means you accept the revised Terms.

  1. Contact Us

If you have questions about these Terms, contact us:

Himalayan Salt Brick
Website: https://himalayansaltbrick.us
Email: support@himalayansaltbrick.us
Phone: 770 769 5423
Address: 28 Warsaw Rd APT 4 Dry Ridge, KY 41035

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